Tracked standard delivery throughout Thailand. It is free on orders of ฿1000 or more, and a flat ฿200 below that. Any product-specific lead time is shown on this page or confirmed after the order.
Changed your mind? For standard stock goods you normally have 14 days from delivery to tell us, and a further 14 days to send the item back. Contact us with the order number first. There is no cancellation, restocking, service, packing or handling fee; you normally cover the return postage.
If it arrives faulty, damaged, incomplete or simply not what you ordered, we arrange the return at our cost and put it right. Goods sold in the EU carry a conformity guarantee of at least two years under Directive (EU) 2019/771, and several member states give longer. Those remedies are separate from the change-of-mind cancellation above and are not affected by it.
For standard stock goods you normally have 14 days from delivery to tell us you want to cancel, and a further 14 days to return the item. Contact us with the order number before sending anything back. There is no cancellation, restocking, service, packing or handling fee, and you normally cover the direct cost of the return.
If it turns up faulty, damaged, incomplete or simply not what you ordered, it is on us: we arrange the return at our cost and sort it out directly. Tell us as soon as you notice. Those statutory remedies are separate from changing your mind. The full detail is on our refunds and returns page, and you can ask us anything before you order.
