{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Tracked delivery across Thailand is free on orders of ฿1000 or more; a flat ฿200 delivery charge applies below ฿1000, and an express upgrade is available at ฿200 on any order.",
    "content": "Shipping and delivery Last updated: 25 August 2026 We deliver throughout Thailand. Standard tracked delivery is free when the order value is ฿1000 or more. A flat ฿200 charge applies below that amount. Express delivery The basket offers an express upgrade at ฿200. Express is a paid upgrade, so it is charged on every order that selects it, including orders above the free-delivery threshold. Choose it under Delivery options on the cart page before paying. Handling and transit Orders are picked and packed within 24 to 48 hours of the payment clearing. Transit across Thailand then typically takes 5 to 7 days, and the exact time varies by destination. Any product-specific lead time is shown on the product page or confirmed after the order. Delivery dates are estimates unless we agree a binding date in writing. For logistical reasons, items in the same order may travel in separate parcels. Tracking A tracking link is emailed to the address used at checkout once the parcel is collected. Tracking numbers only exist after an order has been processed and handed over, so they are not available immediately after ordering. See Track your parcel for what to do when a link is missing or has stopped updating. Address accuracy Check the recipient name, address and postcode before paying. Delivery destinations, transit times and any customs formalities vary by country, so tell us before ordering if the destination is outside Thailand. Contact us immediately if a correction is needed; a change may not be possible after dispatch. Damage or non-delivery Keep the packaging and contact us with the order number and photographs if an item arrives damaged. If tracking has stopped or the parcel is overdue, contact support so the delivery can be investigated. Faulty, damaged or missing goods are covered by the Refunds and Returns page. Please have this shipping policy reviewed by a qualified Thai consumer-law adviser before launch.",
    "url": "https://mygarden.in.th/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Products can be returned within 15 days of purchase for an exchange or refund; orders can be cancelled before dispatch. Separate handling applies to faulty, damaged or wrong items.",
    "content": "Refunds and returns Last updated: 31 August 2026 Cancelling before dispatch An order can be cancelled any time before it ships. Most orders ship within 24 hours of payment clearing, so contact theteam@mygarden.in.th with the order number as soon as possible. A 12.5% service and processing fee applies to cancellations. Once picking and packing have started, the order can no longer be cancelled and is handled under the return terms below instead. Changing your mind Products can be returned within 15 days of the original purchase, for an exchange or refund not including the original product handling and shipping fee. To be accepted, a change-of-mind return needs: the product purchased within the last 15 days, the product in its original packaging, and the receipt, order confirmation or other proof of purchase from this website. We cannot accept returns of items bought from a third-party retailer. A non-refundable amount of $29 per order (which covers the initial product packing and handling fee) applies, and the item must be shipped back to the original warehouse the parcel was sent from at the purchaser's cost, when the return reason is: a better price found elsewhere, a change of mind, the item does not fit, it is no longer needed, or the wrong item was ordered. Faulty, damaged, incomplete or wrong items Tell us straight away if a parcel arrives damaged, an item is missing parts, the wrong product was sent, or the order never arrives. Send the order number and photographs of the item and the packaging. In these cases we arrange the return at our cost and put it right. Refunds An approved refund is processed 24 to 48 hours after the returned item reaches us, back through the original payment method (card or PayPal), or may be held as credit against a future purchase if you request it. Starting a return Email theteam@mygarden.in.th with the order number, the product and the reason. Do not send card details or payment credentials by email. Please have this returns policy reviewed by a qualified Thai consumer-law adviser before launch.",
    "url": "https://mygarden.in.th/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Lawn Care Company Thailand handles personal information for orders, support and website operation.",
    "content": "Privacy policy Last updated: 24 August 2026 This policy explains how Lawn Care Company Thailand, a division of Caruso Consulting Co Ltd, handles personal information when you browse, place an order or contact us. Information we use We use contact, delivery, order and support information needed to process purchases, deliver goods, prevent abuse, maintain records and respond to requests. Payment providers process payment credentials; the store does not receive or store full card numbers. Why we use it Information is used to perform the sales contract, meet legal obligations, protect the service and pursue legitimate business interests. Consent is requested where the law requires it, including for optional analytics or marketing cookies. Who receives it Relevant information may be provided to payment, delivery, hosting, email, fraud-prevention, professional-adviser and regulatory services where needed for the stated purpose. We do not sell customer personal information. Retention and security Records are kept only as long as required for orders, support, tax, legal and security purposes. Reasonable technical and organisational safeguards are used, but no internet service can promise absolute security. Your rights Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) you may ask for access, correction, deletion, restriction, objection or data portability, and you may complain to the Office of the Personal Data Protection Committee if you believe your rights have not been respected. Contact theteam@mygarden.in.th to exercise a right. Controller details Caruso Consulting Co Ltd. Registered address: Suite 4, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Please have this policy reviewed by a qualified Thai data-protection adviser before launch.",
    "url": "https://mygarden.in.th/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use mygarden.in.th and buy from Lawn Care Company Thailand.",
    "content": "Terms and conditions Last updated: 24 August 2026 These terms apply to mygarden.in.th, operated by Lawn Care Company Thailand, a division of Caruso Consulting Co Ltd. They should be read with the Shipping, Refunds and Returns, Privacy Policy and Limited Liability Indemnity pages. Product information and prices We aim to describe products accurately. The current item price is displayed in Thai baht. Delivery and the full order total are shown before payment. If a material error is discovered, we will contact you before fulfilment. Orders and payment Submitting payment is an offer to buy. An order is accepted when we confirm it can be fulfilled. Card and PayPal payments are handled by the payment provider. We do not ask customers to email full card details. Delivery Delivery terms, charges and available destinations are set out on the Shipping and Delivery page . Risk passes as provided by applicable consumer law. Cancellation, returns and faulty goods Cancellation and return terms are set out on the Refunds and Returns page . Nothing in these terms removes a right you hold under Thailand's Consumer Protection Act B.E. 2522 that cannot lawfully be excluded. Business details Lawn Care Company Thailand, a division of Caruso Consulting Co Ltd. Registered address: Suite 4, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Email: theteam@mygarden.in.th . Please have these terms reviewed by a qualified Thai consumer-law adviser before launch.",
    "url": "https://mygarden.in.th/terms-and-conditions/"
  }
}